Our privacy commitment

At Guang Hui, we understand the privacy and confidentiality of personal information is very important to you. That’s why we strictly comply with the National Privacy Principles. We are committed to protect your personal and financial details. This statement briefly explains what information we collect from you and how we protect them.

Information we collect

We only ask the information that relates your transaction with us. When you initially register with us, we need your personal information that identifies you, such as your name, address, your ID document, contact details. When you do a transaction with us, we might need information relates to that particular transaction, such as bank account details and purpose of the transaction. We strictly comply with Privacy Act and avoid collecting any sensitive personal information about you.

Information protection

We use state of the art techniques and processes to prevent your information from misuse, loss and unauthorized access and disclosure. The only people who are allowed to access your personal information are our employees who perform services to you. All our company staffs are bound by confidentiality clauses in our employment agreements to not misuse your personal information. We will not sell your personal information to any other company. All the paper documents are protected from unauthorized access. They are either been stored at our secure room or been shredded after use. Database backup is performed regularly. Due date center provides double security against data loss. Dedicate internet security engineer makes sure our system is away from any unauthorized access.

Internet privacy and protection

We use internet cookies to increase your security and optimize your online experience. The cookies cannot obtain information from your computer nor perform an action on your computer. The cookies help us keep a record of the number of users who visit our website, how users navigate through the site etc.